The beginning of the next productivity revolution
Relay2Mind’s AI engine is trained on real-world store data and industry-specific product knowledge—making it not just a voice assistant, but a real-time, retail-ready partner on the sales floor.
Using a voice prompted communications device, such as a headset connected to a chat box with a back end customized LLM, Relay2Mind becomes the quintessential tool of consumer floor sales. More than a headset. A smart headset.
STRATEGIC ADVANTAGE FOR MICROSOFT
Unlocks a new market segment: estimated frontline retail workers - over 20M in the US.
Embeds Microsoft AI, Azure and Teams into high-frequency, real-world use cases.
Turns everyday store interactions into data-rich, monetizable insights.
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The platform seamlessly integrates with existing POS, inventory and other mission critical systems.
Our services
We deliver AI-powered clarity and confidence-right where your customers need it most.
Machine Learning Engineer
Technical engineer trains a customized LLM to transform your floor operations.
Training on how to use Relay2Mind
Faster onboarding for new associates• Consistent, confident answers for customers• Fewer escalations to supervisors• And a measurable lift in sales tied to smarter conversations
Operations reporting
Dashboards showing product confusion trends, common customer asks, and training gaps.
Relay2Mind integrates directly with existing retail systems and launches with minimal IT lift. Associates feel empowered, customers feel understood, and stores generate more value from every interaction.
Upselling and Cross-Selling
Relay2Mind empowers associates to suggest the right add-ons and upgrades in real-time, using AI that listens, learns and recommends based on context and customer intent. From paint to power tools, your team never misses an opportunity to drive revenue and delight customers.
Use Case - Home depot
An experience electrician walks up to the Pro Desk at Home Depot and asks, 'do you have any MC cable with a PVC jacket?"
Instead of walking the aisle...
The associate taps their headset and repeats the customer's question, the reply is: "Southwire's MC Lite with PVC jacket is in Bay 18, shelf 2. Available in 50, 100 and 250 foot rolls. Will you need cable straps to secure the run to joists or walls?"
The Result...
No delay, no aisle-wandering. The associate supports the electrician like a seasoned peer - saving time, speeding checkout, and increasing basket size.
Use Case - best buy home theatre
A tech-savvy customer asks:
"I'm setting up a UniFi Dream Machine Pro with a mesh satellite, and I want to hardwire my PS5 and Apple TV while keeping the rest on Wi-Fi. Can I use one of your TP- Link managed switches with VLAN support to segment streaming traffic?"
Instead of asking the supervisor...
The associate taps their headset and asks "Do we have a TP-Link managed switch that supports VLAN tagging and works with UniFi Dream Machine Pro?"
Relay2Mind replies: "Yes. TP-Link TLSG108E supports and works with UniFi. It‘s in Bay 22, Shelf 3. For PS5 and Apple TV, connect via LAN ports and tag streaming traffic through VLAN ID 10. Suggest using Cat6 shielded patch cables for steaming latency.
The Result...
Relay2Mind bridges the gap between IT-level questions and in-store sales - arming associates to close a sale that would have otherwise gone to Amazon or a specialty shop.
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Empower your business with intelligent, real-time support from Relay2Mind - where frontline workers meet AI precision.
Laura L. Webster, CPA, MBA
Versatile financial leader with strong record of success in variety of business environments: corporate, small and medium-sized business, both domestic and international. Exceptionally broad experience as in-house CFO and consulting CFO roles, auditing and operations. Independent thinker and problem-solver able to see the big picture, take charge and devise strategic plans to meet short- and long-term goals. Introduce new processes and technologies to streamline operations and improve cost efficiency.
Specialties: Strategic Planning Business Processes Capital BudgetsCash Management Board Relations Executive PresentationsCost Benchmarking Financial Statements
Specialties: Strategic Planning Business Processes Capital BudgetsCash Management Board Relations Executive PresentationsCost Benchmarking Financial Statements